CityMD East 161st Urgent Care - Bronx

First time experience going to this CityMD location and it was great. From the receptionist Iiona greeting me and directing me to scan the QR code to the nurse Khadijah having good interpersonal skills. She was very very nice and caring. Dr. Hong was amazing and very gentle with taking the test. He also helped me with a doctors note for work. Great staff workers and fast service!!!

I have asthma and I needed emergency treatment. I called them to check if they provided that. The lady who responded said yes, and told me to go to their office. I checked in and started to wait. I was clear in my communication that I had difficulty breathing and needed urgent help when I checked in. After waiting a while I asked her how long I needed to wait. She said I had 3 patients in front of me plus an emergency. I can’t put you in front of others she said. Not being able to breathing didn’t seem to her an emergency.