Chrysalis Health Of Illinois P.C.

I want to start by saying I truly appreciated the nursing staff, Dr. Erica, and a few of the group therapists at Compass Health. There were people there who genuinely cared, and I’m thankful for the support they gave me during a difficult time. However, overall, the IOP program did not feel beneficial for me personally. I often felt more like a body in a room than a person receiving individualized care. As a Black woman from Chicago, I struggled to feel culturally understood or emotionally safe enough to fully open up in group sessions, including the BIPOC groups. A lot of programs think adding a “BIPOC group” automatically solves cultural competency. It doesn’t. As time went on, I found myself dreading going to groups. The sessions felt long, emotionally draining, and disconnected from my lived experiences. I understand outside stressors in my personal life also impacted my mental health, and maybe I needed a different type of program or more individualized support. But during my time there, I felt my mental health decline more than improve. Honestly, the main things I looked forward to were my weekly conversations with Dr. Erica and seeing certain therapists who made me feel seen, supported, and human.

My wife and I are writing to express our deepest gratitude for the care our daughter, received during her time in the virtual PHP and IOP programs. The growth we have witnessed is a testament to the high level of dedication of your therapists and clinical expertise at your facility. The program provided her with the necessary skills to manage her mental health independently, allowing her to reintegrate into her social and family life with newfound confidence. Furthermore, the support extended to us as parents has been invaluable. The tools we learned at Compass from our family therapist have fundamentally improved our parenting approach across our entire household. We cannot thank the team enough for their profound impact on our lives. We would highly recommend Compass to everyone!!