Danielle Harwood
I have been going here for mental health help for over five years. They offer case management, one on one, counseling, job placement, rehab, and they have medicine clinic to fill your mental health prescription on site. The free services and free medicine is worth dealing with their BS. Their customer service sucks. I get a new case worker every 4-6 months. I hardly get to build repertoire with anyone here. Sometimes they give me a hard time about getting my medicine. I dread going here every month because idk if they will give me a hard time. I continue to go because I need the care. I have had many friends tell me they hate this place and the service is no good for them. I figure you get what you up in. If you dress nice and professional, or clean, they will give you better service. If you talk with manners they will be respectful. Today, I called and they asked if they could put me on hold. Without me saying a word they tossed me on hold. I hung-up and called back. Then after answering my question the last female hung- up on me without ending the conversation. How rude. Do you not teach your people how to have a proper conversation?You could train your people in customer service. Also they don't pay their employees enoughoney to keep them above water. Therefore, the turn over rate is high, which is why I never has the same case manager for longer then a handful of months. They are LGBTQ friendly.