Greigh Woodz
Reposting because BCS got my review deleted because the truth hurts and staff is trying to cover for each other so they won’t look bad. Do NOT move into any BCS supportive housing programs. It will cause emotional distress, especially if you’re struggling with mental health issues. If you want to be mistreated, ignored, and disrespected by staff, then this is the place for you. The staff are too busy looking out for each other because they are cool/ friends with each other, so your complaints won’t matter. They’re completely unprofessional, sitting in the office talking about clients behind their backs. Most of them have ZERO experience in the mental health field—they hire anyone, and it shows. BCS staff don’t know their jobs, constantly give wrong information, and can’t help you with anything because they don’t know anything. Tracy Coit, the Division Director , shows favoritism to Searise supportive housing tenants and does NOTHING to support the Searise program. You can’t even get in touch with Jodi Querbach, the Executive Director, because she flat-out refuses to respond. She ignores phone calls, emails, and voicemails like they don’t matter. Once you bring up a complaint, she acts like you’re invisible. She has no interest in solving problems. Tracy says Jodi “trusts her” and “has her back,” which explains why nothing ever gets resolved. When you first move in, they act nice, but it’s all a facade. They don’t care about you and never will because they are only there for a paycheck. I transferred from Cortelyou to Searise, both BCS programs, and it’s been nothing but problems. My old case manager at Cortelyou messed up my 2010e, and I was denied a One Shot Deal because they didn’t know what they were doing. The staff refused to help me fix it, and now I’m stuck dealing with the problems they caused. I moved into Searise in September, and the apartment needed repairs and replacements immediately. BCS didn’t even bother inspecting the place before moving someone in. Now, almost in May, nothing has been fixed. BCS doesn’t care about their tenants at all. They blame management, but this is YOUR program why aren’t you making sure things are right? There’s ZERO support, and nothing ever gets done. BCS website and videos are nothing but a lie. They paint a picture like they actually care about their clients, but it’s all for show. They don’t care, they don’t help, and they don’t stand by anything they claim.