Brook- Island Medical Associates, Pc

Dr was ok slightly condescending. Front staff rude but relatively efficient. And I’ve saved the WORST for last. The nurse zena is extremely racist as well as highly unprofessional. She spoke of personal feelings about being pro Israel, as well as probed me about my ethnicity and religion. I’ll never go back if I have to see her again.

A receptionist Rimma, a receptionist of Dr. Nina Kushner, MD hangs up on patients, another receptionist who didn't state her name picked up and argues and interrupted a patient arguing that a patient switched PCPs when the patient actually said that it was only a 1 time visit as Dr. Kushner is always overbooked. The patient clearly said that she doesn't want to be Inna Geller's patient - staff never changed this in the patients' chart. The patient has unusually high blood pressure and nausea, but they decided to offer to put a patient on the waiting list instead and offering to wait for an appointment next month which is clearly unacceptable.