Marie
It’s 2026, and reaching someone by phone at this facility seems nearly impossible. I’ve attempted to call more than 30 times over the past several months to schedule an appointment following my ultrasound, and no one has answered. After my ultrasound, I also never received a follow-up call from my GYN to review my results, which I believe should be standard practice. During my pap appointment, I expressed concerns about what I was feeling in my body, but I was discouraged from getting an ultrasound because no fibroids were visibly detected at that time. However, the sonogram later revealed multiple fibroids and a cyst. I’m grateful I asked questions during the ultrasound, as reviewing results is not the technician’s responsibility…. that should have come from my OBGYN, and it never did. Overall, the lack of communication and customer service has been extremely disappointing.

