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Alberto Encarnacion
Feedback on Front Desk Service Experience During my visit today, I had an unsatisfactory experience with the front desk staff. The individual assisting me was dismissive and unresponsive to my questions. When I attempted to schedule a follow-up appointment with my doctor, I was denied without a clear explanation. Additionally, several questions I asked were not acknowledged or answered. This interaction felt unprofessional and made the visit unnecessarily difficult. I believe clear communication and respectful assistance are essential in a medical office, and I hope this feedback helps improve the patient experience going forward.