Tejas Khorana
The building staff is genuinely excellent. The doormen are fantastic, maintenance is responsive, and day-to-day operations are very well managed. We truly enjoyed living here because of the people who actually run the building. Unfortunately, the leasing office is a completely different experience. After our first year, we received a 16% rent increase to supposedly bring the apartment to “market rate,” something we had never experienced before in NYC. The process felt rigid and purely profit-driven, with little regard for retaining reliable tenants. Move-out was equally frustrating. Despite a pre-move-out inspection where no major issues were identified, and despite maintenance staff assuring us certain items did not need to be fixed beforehand, management withheld more than half of our $1,000 security deposit. Routine wear and tear was treated as tenant damage, and additional cleaning/service charges appeared that were never requested or authorized. Prospective tenants should also know the AC units are highly inefficient, leading to very expensive utility bills during the summer. To be clear: the building staff deserves praise. The issue is specifically the leasing office and management practices, which felt unnecessarily aggressive and predatory throughout renewal and move-out.

