Erica Ortiz
1st, the front desk receptionist is extremely unprofessional. She kept calling me by a completely different last name. When I corrected her, she said "ay dios mio"...like what? This is a medical office and I would like my paperwork to be correct. Calling me Soto, when my last name is Toro, is not reassuring at all. I originally made the appointment for an open MRI due to my anxiety. Not once did they tell me that an open MRI wouldn't work due to the MRI needing to be on my hand. They still put me in a regular MRI machine. I had anxiety attack when I walked out. If someone tells you they cannot do it, why continue to pressure them. Especially after I stated I tried it in montefiore and it didnt work. I do not recommend this office for business. Especiall

