Advanced Center For Psychotherapy

This place need to hire more compassionate staff that actually understand what its like to have certain triggers. The front desk staff are too loud & almost talk over you. The phone service is horrible like others have mentioned with no way to properly reach them. You have to take time out of your day to walk-in to the office to have your stuff taken over of. However my therapist & psychiatrists are helpful & compassionate. Please retrain your staff to be more compassionate & understanding. If ppl are calling the office they must be in need of something.

I seriously wish I could give them zero stars. Hm… how should I start 🤔. Well I’ll start with the receptionists at the front desk. They are really rude, disrespectful, and highly unprofessional. I’ve called like 5 times because I was missing my medication and I need it for me to able to go through college without having a hard time. But these receptionists are mad rude. They constantly cut me off and won’t let me talk. Like yall are fully grown adults where did you learn your manners? If you don’t like people then don’t work as a receptionist 🙄. Also the fact that it’s been a week since I’ve been told that I would get my medication and I’m still waiting for it is mind boggling. I start school on Monday and I need my meds. This place is highly unprofessional and don’t waste your breath trying to go here.