Rodger Omar Andrae Green, M.D.

I used to see Doctor Roger Green as my primary care doctor when I lived in NJ. In that time, I felt very heard and seen. However, I moved to Florida after graduating college and getting a position in my field. In that time I searched all over for a primary care I felt comfortable with but fell short. The FL healthcare system is very different here and it is hard to find good doctors. I called Dr. Green to see if we could do telephone appointments so I could still care for my health and because at the time I trusted him. He agreed and I was very grateful. However, when I scheduled my first appointment the receptionist gave me a date and time but when that day came I received no call. I called her and she told me she never booked the appointment that previous Friday accidentally and would need to reschedule. She had days to notify me of this mistake but she didn't, if I hadn't called I would have never known she never scheduled me. This was the first sign of unprofessionalism, Then when Dr. Green finally I called I felt rushed, not heard and not seen. I was having some very real issues and health concerns but felt completely dismissed. He was all over place, I sent my blood work in which he promised he'd look at and he never did. The phone call was a total of about 12 minutes, in which I felt just as unheard and uneasy about my issues than before the call. That of course did not stop his office from charging my insurance $310 for a 12 minutes phone call. Feeling like I was stuck I kept calling back for appointments, I have severe headaches and he did prescribe me pills for those but even then I felt rushed during the appointment. Again another really short call, about 10 minutes and another $310 bill to my insurance. After this I kept my distance but then I had a unique health issue happen and I felt really hopeless so I called Dr. Green's office and was basically laughed at by the receptionist and told to go somewhere closest to me. Kicker is a Teledoc doctor actually helped me and prescribed me what I needed over the phone. I was heard, I was seen and it wasn't a service I would have ever used until I felt that Dr. Green failed me. The last straw was when I called for a prescription I was told he'd fill and the receptionist was rude and told me to find a doctor in Miami because they couldn't help me. Number one, I live nowhere near Miami and never lived there. Doctor Green was supposed to give me a list with doctors in my area after our first phone appointment. But to no surprise he did not. She had my address and the city I lived in but didn't care to do the due-diligence and help me. To be very honest, I do feel failed by him and his office. I am disappointed and feel that my insurance was scammed by him because no ones time is worth $310 for a 10 minute or so call. I hope that this does not happen to anyone else because this was a very rough experience for me.