Michael Kiselow, O.D.

DO NOT RECOMMEND. My experience with this practice has been consistently disappointing. Most recently, I had an appointment that had been scheduled for over a week, yet when I arrived, I was told the doctor only had a few minutes available before needing to leave. Unfortunately, this was not an isolated issue. During a previous visit, the doctor came across as rushed, inattentive, and dismissive of my concerns. I never felt that my questions were fully addressed or that I was receiving thoughtful care. The doctor had an unprofessional, unwelcoming, and horrible attitude. He has no care for others time but his own. Overall, the office lacks the level of attentiveness, reliability, and compassion.

DO NOT GO HERE. Very very disappointing costumer service and I suspect an inaccurate eye exam evaluation. I went in for an eye exam. They had me look into a machine and out popped my prescription, there was no looking at eye charts or anything, they assured me this was the modern way of doing it. I agreed to have some glasses made and when I got the $500(!!) glasses they were WAY WORSE, they told me it'll take a few days to get used to it, I wore those glasses for days and all it did was make my eyes go in and out of focus (but mostly out) and give me headaches. They told me they'd adjust them, they didn't, they lied, they just gave me back the exact same glasses and told me they adjusted the lens. I know the lens was never adjusted bc it had the same sharpie markings on them from the first time they checked my eye line. I could tell they did not care or make any sort of apology for this colossal waste of my money and time. They acted like they didn't believe me that the glasses were horrible. Eventually they told me I couldn't get my $500 back but they'd give me a new set of readers, which is what I suspect is all I needed anyway. I cannot stress enough to not give this company your business, they did bad service and lied to me and didn't act like cared about my business or eyesight at all. Frankly, I'm mad I didn't make a bigger fuss and demanded my money back.

DO NOT GO to Dr. Michael Kiselow. Worst doctor experience in 30 years. I came in for an urgent eye issue. Dr. Kiselow didn't introduce himself, ask about my medical history, or explain my condition. He examined me for under 1 minute, diagnosed an ulcer, and immediately performed a $2,500 procedure WITHOUT explaining costs, wearing gloves, or using proper sanitary measures for an eye infection. My regular eye doctor later confirmed this expensive procedure wasn't medically necessary and shouldn't have been done until the infection healed. Under his care, I didn't recover. I got worse. He told me to return "whenever" despite ulcers requiring daily follow-ups. Completely incompetent care. The billing is also a scam. They charged me a $50 copay my insurance doesn't require. They billed my insurance $2,500 and claimed they sent me a balance. I ASKED FOR INVOICES MULTIPLE TIMES, WHICH THEY REFUSED. Then they SENT ME TO DEBT COLLECTIONS WITHOUT WARNING for bills I never received. They're clearly trying to scare patients into paying without any paperwork trail. Greenpoint Eye Care provides abrupt, unsanitary, dangerously rushed care combined with predatory billing practices. There are many excellent eye doctors in Greenpoint, PLEASE go to any of them instead. This practice should be investigated for malpractice.

Amazing fast and professional service in a beautiful clean office.. Was greeted so nicely by the lovely people working here. Dr. Michael Kiselow is great. Will be recommending to my friends and family!

My husband has now had 5 confirmed appointments at this office and has not been seen a single time. Every appointment was confirmed in advance, and yet almost all of them were canceled just a couple of hours before. On 08/18/2025 at 3:00 PM he had a confirmed appointment that was canceled the same day. On 08/25/2025 at 2:30 PM the exact same thing happened. On 09/02/2025, he had an appointment written on our calendar and confirmed, took the day off work, and when he arrived the receptionist told him it was actually for 09/22/2025 at 3:30 PM — which is absolutely not true, because we had it saved correctly. Then on 09/22/2025, they did it again — called just hours before to say the doctor was leaving early and he would not be able to be seen. To make it worse, the staff even suggested that my husband should “take a day off work” to make the appointment. Each of these times, my husband either left work early or missed an entire day of work, and since he is not paid when he doesn’t work, this has cost him lost wages on five separate occasions. Not only has this office wasted his time, but they have also directly caused financial loss and frustration without ever providing the medical care he was scheduled for. The doctor genuinely seems like a nice person, but the way these appointments are handled is very, very unprofessional. I don’t know if the cancellations are coming from him or from the staff, but either way it reflects poorly on the practice. Patients deserve respect for their time and their livelihoods. Canceling appointments hours before, confusing dates, and refusing to let patients speak directly with the doctor is not how any medical practice should be run.