Ann V Arthur, MD

I booked an appointment about a month ago and never received a reminder call. When I tried to call to confirm the phone system kept rolling over to a union Square location and they said they didn't know Dr. Arthur. I went to my designated appointment time anyway and office was closed. Not sure if something has happened to Dr. Arthur but perhaps this location is now closed. I never received any sort of call from the office canceling my appointment.

Dr. Arthur is amazing. Kind, knowlegeable, and professional. Been going to her for the last 4 years and now my toddler goes there too. She is inspiring and I love how she explains everything in a straight forward, easy to understand way. To be fair the office is often behind schedule. I always try to get in early in the day if I can. But I find calling before I leave to find out if they are on schedule, helps me to minimize my wait. Not ideal, I know. But she is worth the wait. Trust me!

Dr. Ann Arthur is a wonderful Dr. However, her receptionist needs years of customer service training. I visited the office about 4 years ago, since then I have been trying to make an appointment to see Dr. Ann, and haven't been successful. Reason, the receptionist is so disrespectful, very difficult to communicate with, a lot of sarcasm etc. It's very sad that because of one behavior and lack of interest to communicate with patients, has made me decided to go elsewhere. Very disappointed! Kindness goes a long way.

Our family has been going to Dr. Arthur for over 16 years and no complaints. Treated our twins since they were 2 years old, and now they are 18 and still going strong! Staff is great and friendly as well.

My husband and sons are blessed with 20/20 vision, my daughter and I are unique with our sight. She has provided care for us since my daughter(6) was about 3 and is our family eyecare provider. Dr. Arthur is SUPERB, very informative and educates us when we have no idea what questions to ask, listens very well, which is lacking in most providers these days, to all of our concerns for eye care. Some days are a bit longer but lets be real we live in NYC. I've read some of the other not so flattering reviews. They seem as if the descriptions are about another Dr and staff, but to each his own.