Zealthy Pharmacy, Inc.

I am extremely disappointed with this company’s billing practices and lack of accountability. I received a single shipment of medication and made the decision shortly after to stop refills. I then cancelled my subscription entirely and have clear documentation confirming that cancellation. Despite this, the company has continued to charge me for over a year. To date, I have been charged over $2,000 that I did not authorize after cancelling. For the past two months, I have been in repeated contact with their customer support team, providing evidence of my cancellation multiple times. Each interaction has resulted in no meaningful resolution. The charges have continued, and no effort has been made to correct the issue or issue a refund. This is not a simple oversight. Continuing to bill a customer after confirmed cancellation, especially over such an extended period, reflects either severe internal disorganization or deliberate negligence. I strongly advise anyone considering this company to proceed with extreme caution. Ensure you monitor your billing closely, as cancellation does not appear to guarantee that charges will stop. At this point, I am left with no confidence in this company’s integrity or ability to manage basic account functions.

I have been getting my zepbound prescription done through Zealthy. It has been a fight to even get. The first script and prior authorization took them weeks to even submit, with me hounding them daily for it. But they took my membership money asap and they will send out the compounded version asap. Following refills were easier to get but I needed a fill in march and a new prior authorization. They kept lying and stating they would submit it asap. My script was placed 3/5/26… prior authorization was summarized, finally, may 5th. Still not approved because the pharmacy kicked it back with questions that they are also ignoring. I asked for my march membership fee to be refunded as they have done absolutely nothing to assist or do their jobs and they are refusing. I in contact with the BBB about it.