Kim C
I have been dealing with chronic pain for almost a year. It has been a journey seeing different doctors and trying all sorts of conservative treatments. I am shocked to see the bad reviews and wonder what happened to them during their experience because that is not the experience I have had so far. I have only had 2 appointments with Dr. Schottenstein so I will provide my initial thoughts in this reivew. Many other doctors are beyond difficult to reach or even contact, tough to get in an emergency appointment. Not with Dr. Schottenstein. I like that it's easy to reach his staff and communicate and they always make sure Dr. Schottenstein receives my message. In addition, he provides his cell number and I have on several ocassions now texted him with any issues I have been experiencing and he has responded with in an hour or 2. My texts are never not responded to same day. From the first appointment, YES, he is a bit frantic, I felt that but not in a bad way at all. I think he has his quirks but he is the first doctor to explain to me what all the other doctors never did with me and provided me with all options available to me with a plan B in place in case plan A fails. When I experienced side effects this week he was able to see me very quickly and addressed my issues right away. I can tell he is very knowledgeable and confident at everything he does and says. Time will tell if I end up getting much better but I am hanging on and hoping this is the key to my pain. Yeah, his office is empty. He has no staff ay the reception desk but that means he is hands on with his patients and takes care of them from the moment they walk in, no time wasted and ensures he reviews the patients records thoroughly before seeing them.