West 9th Family Dentistry

The worst place to go to! There is no reliable or consistent doctor in this establishment. The male doctor was very rude and dismissive to my concerns. The doctor told me one thing and then when I went back he said something completely different. This establishment destroyed my moler and tried to cover it up. And now they want me to pay each time I have an issue with my moler when the doctor never said anything about paying. This is malpractice! They want to take no responsibility for what they have done and just make you sign papers without explaining anything to you.

For years my insurance been denying work done on my teeth. Cassandra suggested taking pictures of my teeth to show the insurance how bad it actually is since the X-rays won’t show. Sure enough the insurance approved the work! During my appointments Michelle (the assistant) made sure I was comfortable since I was nervous. She helped take my mind off of my nerves and told me everything will be alright which to my surprise it was! Not only did the work go smoothly but Dr Ratner also made sure I was comfortable and wasn’t in pain during the procedure. He is attentive and gives encouragement while the procedure is going on. Not only did he give me my confidence back but he also given me my smile back. Thank you Dr Ratner and the girls of west9th! Will definitely recommend to my family and friends