Warby Parker Queens Center

Went in to the store yesterday May 1 around 7:10 pm and meet Harry. He checked my insurance information and said that I was covered. Naturally I decided to make an appointment on Saturday May 2 at 11:45am. I arrived and I go with do to my check in with another sales representative since I see that Harry is busy with other clients. Once I give my information again to this young woman she tells me that I am not covered by my insurance and is going to be out of pocket. I am not sure how this Warby Parker operates, but why ask me about my insurance on the first place and the next day they tell me I am not covered. No sense at all. I told her “thank you for her time” and I proceeded to walk away since I got frustrated. A word of advice; please don’t waste people time. From the beginning on May 1 when I came into the store they should have told me about my insurance “does not cover me.” Knowing this I would have never agreed to make a appointment on the first place.

Fantastic staff. Professional, knowledgeable friendly and super helpful. The sales person was patient and helped me make a decision on what glasses to get. The eye technician who did my vision test was thorough and effective. She was able to determine the reason for my blurry vision which other professionals missed. GREAT STAFF!!!!