Nathalie Ramos
I had called the day prior and asked about availability for walkins and I also shared the details for the visit. I have 2 chipped tooth that needed a filling replace which have walked in and done so there in the past without a problem. I was told that it was possible as a walkin I very much understand it can go either way. I had the next few days jammed packed with meetings and work events and needed these 2 front teeth taken care of. I arrived at noon and there were a few people there and some arrived after. After an hour I am sent to get X-rays which I didn’t understand why because that has not been done before when I have had the teeth serviced there before. So we go I go in the room to wait and he’s like you need a cleaning and I told him that I was really really short on time and that I need these teeth fixed. He proceeds to start a cleaning and is not being as cautious as he’s cleaning my teeth. It hurt my gums I was in discomfort during the cleaning and even when expressed he still continues. He then stops and tells me that I need to get another set of X-rays because the one I took 2 mins ago didn’t work ( but they absolutely charged my insurance for it and because they did for my next X-rays I will have to pay out of pocket) He then tells me that he can’t fix the tooth when I have been there before, I don’t know if they are pressed for new patients but this was plain old wrong. Had I known that it was going to be this way I would’ve gone to another dentist and paid for everything out-of-pocket because I needed my teeth. I spent the next few days feeling extremely self-conscious as I am in meetings and conversing with people it was not cool at all. He tried to tell me I needed all this stuff when I said I was done and walked out. This was wrong in so many ways. So save yourself the hassle and go somewhere where they will take care of you correctly