Vitreous Retina Macula Consultants Of New York

I had a terrific experience with Dr. Klancnik and his entire staff, from the reception desk to those administering the series of tests. From the moment I arrived, everything was handled with professionalism, efficiency, and genuine friendliness. My appointment was at 9:00 A.M., and I was called for my first exam around 9:05. Dr.Klancnik arrived after all the testing was completed and took the time to listen to my concerns and answer all of my questions. Moreover, he explained what was happening with my retina in clear and easy to understand terms. I never felt rushed. I left the office feeling completely confident in the care I was receiving. Highly recommended.

Does this business know what they're doing? The receptionist said they are not glaucoma specialists. And yet looking for glaucoma specialists in NYC shows their SEO page on glaucoma specialists as one of Google's top results. It says: "If you are looking for glaucoma treatment in NYC or have questions about the problems with your vision, contact the VRMNY eye specialists. With locations in Manhattan, Brooklyn and Westchester, you can schedule a convenient appointment. These glaucoma specialists have the skills and technology to perform the most complex eye procedures and are considered by others among the top experts in trabeculectomy glaucoma surgery in New York." I asked the receptionist if she or another person there can tell me how much it will cost, and she said no one knows until after the visit is done. Which is crazy given our healthcare system. I said the patient had the tests done elsewhere last year and I have the CPT codes. She said she still can't tell me, and billing can't tell me either. Even though she has the insurance information. Absolutely no one here will work with you to get an idea of how much you will have to pay them. This is a dereliction of basic patient care.