Sophie R Rogers
I had no idea where and how to start the process of getting my Mom moved from a nursing home in Virginia to Alabama, where I live. I stopped in and talked to Taylor Evans who was in charge of admissions at Cottage of the Shoals. Taylor made it so simple. He took the time to answer all my questions and to take me around to look at the facility. His knowledge of how to get the process going was what moved me to choose Cottage of the Shoals, although I had looked at two other places. Taylor has continued showing attention to details, and making a special effort to communicate with my mother who has dementia. I have been so impressed with the staff who have made an amazing effort to make my Mom feel welcome. Moving her to a new place at 99 years of age has been a challenge, but I can see how she is quickly adapting because of everyone's help and attention.