True Dermatology Pllc

I must express my disappointment with the receptionist at this doctor’s office. Their arrogance and unprofessional demeanor were quite unsettling. I had called them approximately 45 minutes before my scheduled appointment. To my surprise, they informed me that the doctor had a meeting scheduled for 11:20 AM, which was much later than my appointment at 10:50 AM. As a new patient, I expected a more accommodating and professional service. The fact that they prioritized a meeting over my appointment was quite disappointing. Furthermore, I had already completed all the necessary check-in formalities before arriving. If the doctor had been on call, the receptionist should have informed me that I needed to reschedule or at the very least, called me. This would have saved me a significant 1-hour traffic trip from Jersey City. While I usually refrain from writing negative reviews, I felt compelled to do so because it’s crucial for healthcare providers to earn the respect of their patients through their attitude and professionalism.

Two negative experiences, I Went in for a smaller pimple to be looked at and they injected it with steroids, which then caused a subcutaneous fat atrophy. My job is camera facing, it was detrimental to my career. When I asked them to help the mistake they gave me a surprise charge of $200+ to inject saline into the atrophy. The saline did not fix the atrophy completely, it took around a year for my collagen to build itself back up to normalcy. Second-they did a radio frequency treatment on me, which was meant to be performed by the doctor. A nurse was available instead. I watched them train the nurse as it was her first time. I’m so glad nothing bad happened from that experience. After doing more research I’ve learned that’s absolutely not normal and incredibly dangerous. It also cost upward of $1000 for a procedure that could have left me permanently disfigured. The doctor’s availability should have been communicated, and they should not have untrained nurses performing serious treatments. Third- they were quite rude and made comments about my body and lifestyle while I was there. When I was visibly uncomfortable with their comments the nurse became rude and patronizing. Don’t go here.