Yuri N
My son is an athlete who came in with a heel pain and a doctor prescription for specific stretching. We tried TLC on Bay Parkway in Brooklyn, because it was in-network for my insurance. Session 1 - no stretching done, and I was told that we had a late appointment, and so the PT only had 30 min and didn't have the time to do the whole thing. They also said, that he could stretch himself at home. Ok, fine, I spoke with them on the phone, arranged for a different timeslot, and was assured that the next session would be 45 min and include the full service. Guess what, the next session again lasted only 30 min, and included no stretching (because, presumably, this is something he can do by himself). During the sports the next day, my son was in pain. You know, when I order dinner from a restaurant, I don't expect to get a bag of groceries and be told to cook it myself. We are going back to the PT of the City /Bensonhurst, because they did a great job before, even though they are out of network for us. After their sessions, which are 45 min to 1 hour, my son plays sports with no pain. Very disappointed in the TLC.

