The Dermatology Specialists - Sunset Park

The PAs were fine but there were issues with billing like the other comments. I've been coming here for a while but then they said they no longer take my insurance. However they can still honor my appointment and just charge me the copay. Several months later, they automatically charged my card. I called and emailed and they just said that charge is for the visit on that date. If they told me they can't accept me, that's fine. But don't charge me twice without informing me. I asked for a refund but they stopped answering me.

We typically have a good experience in this location. However, the lady who was covering for the regular front desk person was extremely rude. She does not know how to speak to people with respect. She charged me a copay, which I haven't had to in my previous visits. She's very unprofessional. She stood on a personal phone call the entire time. Usually, I will schedule the next visit after we finish with the Dr. but she was so unpleasant, I decided to do it later on at home. Terrible worker all around.