The Dermatology Specialists - Hell's Kitchen

This company is horrible and misleads you into appts. This is the 3rd time I go for a scheduled appt and there is no doctor there and they want you to see a PA(appt was made specifically for the doctor) Today i decided to see the PA then after i am undressed they tell me they can't do my screening as they don't have a piece of equipment needed(a scope to look at skin) but that i could see the PA for my other issue but i would have to make and pay for another appt. There website is completely misleading. They show doctors schedules for appts but those doctors don't even work at this location. Guess they do it just to get you in the door. 2 appt's ago the doctor i had my appt with no longer even worked for the company they confirmed my appt with that doctor and they didn't say anything until i got there. I have also had billing issues with this company, billing me for a co-pay when my appt was paid 100% out of pocket for tag removal. 1 of the employees said they know about the misleading on line appts and were trying to fix it. This has been going on for a year now. take it down if you can't fix it....

I’ve been a regular patient at this dermatology clinic, Hell’s Kitchen location and I truly appreciate their weekend hours — it’s incredibly convenient. The staff are always friendly, professional, and attentive. However, during a few of my recent weekend visits, I noticed some concerning incidents where individuals from nearby rehabilitation centers appeared to enter the clinic and harass the front desk staff. The staff handled these situations impressively and did their best to make everyone feel safe, but it was still a bit unsettling as a patient. I think it would be beneficial for the clinic to consider adding some basic security measures — such as a door buzzer, intercom system, or similar setup — to create a safer environment for both patients and staff. Maintaining a secure and comfortable atmosphere is a fundamental part of providing great care.