JD G
I've used this optometrist for years for new glasses, covered on my insurance, but recently when I went in to have a prescription for simple bifocals filled, they showed me a selection of frames which exceeded my insurance allowance, telling me I'd have to pay the remainder out of pocket. I asked both the owner Robert, and the front desk person Aren't there any other frame options that would be covered? They said no this was all they had. So I said oh that's new but thank you, I will look elsewhere, and when I started to leave, it turned out they suddenly did have cheaper options in the back that they were now willing to show me. I asked why I wasn't told that before and he said well because if you don't like any of these, we have those others. I told him I didn't say I didn't like any of these, I said I wanted frames that I wouldn't need to pay extra for. I ended up telling him that at this point I'm no longer comfortable with this business, and I left. This just felt too shady and dishonest to accept.

