State Of New York Comptrollers Office

This place is absolutely WONDERFUL! If I could rate this 10 stars, I would! If you're looking for a medical facility that's filled with very specific Ophthalmology professionals who lead with KINDNESS, COMPASSION, EMPATHY, PROFESSIONALISM & EXCELLENT BEDSIDE MANNER, well you found it! This extends to EVERY department including Primary Care, Advanced Care, Visual Rehabilitation, The Optical Department and EVERYONE sitting at the front desks to ALL of these departments including the offices BEHIND THE SCENES. My medical journey started 2017 within the Ophthalmology department at the Eye & Ear Infirmary where a lot of these students end up transitioning to, so I have a very soft, warm place in my heart for every single one of the angels with wings in this building. If you make an appointment and SHOW UP FOR YOURSELF, you WILL be seen by the right person. BE PATIENT! BE KIND! These people are NOT robots. They are human beings whose oath is to serve us. They're students being overseen by doctors with DECADES of expertise in this field. A very large number of the visually impaired population in New York City frequent these two facilities for good reason, they are EXTREMELY good. Most of the lower star reviews are from folks who LACK patience or were rude to the staff. If you truly need help, you cannot go wrong here. Schedule an appointment, show up and be patient. You'll be seen. Nothing but Chocolatey blessings go to every single person who I've crossed paths with in this building. I'm extremely fortunate to have access to you all. You all deserve a shout out starting with DOCTOR DANIELLE RUTNER. Happy 2026. TURN UP! POW!💥🍫 Thomas A. Wong Daniel Epshtein Marianna Butera Patricia A Modica Kierra N. Cheryl C. Carlos P. Marsha Saquon Frank R. Saskia Johnson Jorge Marc Quintin Lessili Marsha M. Jonathan Katherine Ella Mikyla TJ Tory Gerdi Lesley Ralph Dalphanie Kim Yuritzi Rick T Randall Candy Anthony Englezos Thank each and every one of you for your continued service. Shout out to the officers in the lobby who help to keep people safe. Honorable mention to all of the wonderful students who are on their way to serve critical patients for years to come whose names aren't included here. I thank you on behalf of those who don't communicate it to you themselves. Also, my apologies to those whose names who are forgotten or who I've misspelled. I acknowledge you too. 🤎

The experience was neutral. Everyone was very patient and understanding. However, there is one student nurse with stretched ears that has the worst attitude. He's impatient and rude and storms out of the exam room if he's not happy with an answer or result. Despite this I won't let one person ruin the great experience of other doctors and nurses there.