AP
As others have shared, this office will push unnecessary cosmetic procedures to include Invisalign. I wear retainers at night after years of braces - I don't know why they continued to push Invisalign for me. My cleanings also felt very rushed - I think this office tends to overbook clients and you have only a few minutes with Dr. Trogan. During my first appointment, I was urged to do a deep cleaning. I had never done a deep cleaning before and my former dentist six months prior in another state had seen zero issues with my teeth. I was also urged to buy hundreds of dollars worth of antibiotics for my gums during the deep cleaning. In my follow up appointment after the deep cleaning, I asked if there was a difference and I was not given an answer. I was also informed I had multiple cavities despite not experiencing any pain. I had one filled with a lot of hesitation and went to another dentist for a second opinion. My current dentist did x-rays and further checked to see if the tooth was "sticky." There was no cavity, and he was confused why the other tooth was filled. He also has seen zero issues with my gums which is consistent with the dentists I had seen for a decade prior to Signature Smile. As someone else said, I've also sat on this review for a long time but I still don't know how I can have years of normal cleanings, go to Signature Smile for a first time visit and immediately be urged I need deep cleaning and have several cavities. Thankfully, I found a new dentist and my normal cleanings have resumed. I would hope my experience was an anomaly but others have shared similar experiences which caused me to also share. I only went to Signature Smile a couple of times, and each time - I had a gut feeling the office was more focused on adding on procedures to increase profit and that patient care was not prioritized.