Kayla Jean
My husband has been going to this office for over 20 years. My son had a pair of glasses that were picked up a few weeks ago. The arm on them was crooked but to not make a fuss we dealt with it. Well my son’s glasses ended up with no arm because it fell off. my husband brought the glasses to the office to show them and explain to them what is going on and why they couldn’t fix it. They told us that we were the ones that glued the arm back on the glasses. My husband explained to them we did not glue them, which was the reason why we drove there to explain to them what was going on and what they could do to fix it because it fell off. The woman kept insisting that we were the ones that attempted to glue it and not them. My husband explained to them that we do not have good insurance. We paid cash out-of-pocket for them. The woman at the desk said “I don’t care how you paid for them“ very rude and unprofessional!!