Jennifer Çoates
I visited a patient and found Autumn Lake to be a very good facility. Administrative staff were welcoming, congenial and helpful. Medical and maintenance staff were attentive. The exterior and interior were clean and well maintained. A driveway wraps around the building. On-street and off-street parking is available. The overall atmosphere is inviting and very pleasant. There were no disturbing sounds, noises or smells. Patients I came across during my walk through were happy and talkative. I sat with my friend for a few hours and encountered only one major concern: lunch was expected between 12:00 Noon -2:00pm and arrived just after 2:00 pm. I do not know the full circumstances, but as a cautious reminder, if food for human consumption is expected at a certain time it should be served appropriately and at safe and healthy temperatures. For this reason I rated Autumn Lake a 4 out of 5.

