Teresa Elam
Hello, I am from Jacksonville, Florida, and one of my loved ones is currently on his way to your facility. I have read some reviews from the past few years that raised concerns about how residents were being treated, and I want to be sure that things have improved. Before making this final decision, I would appreciate some honest feedback about the care being provided. My hope is that you have caring, professional staff and nurses who treat residents with dignity, respect, and compassion, just as they would want their own family members to be treated. Please let me know about any improvements that have been made and what families can expect regarding the quality of care. Thank you for your time, and I look forward to hearing from you.