L
I am a recent retiree who has been out of the country for several months. I have been a patient of Dr. Yau for years. I called today to update my insurance, make an appointment with him, and to refill a long-term maintenance medication. When I explained the reason for the call, the person who answered the call (Tasha?) started asking me why I "didn't think to call before today," if I was running low. She was rude and unprofessional. I will not be using this practice ever again, since Pi can see from the reviews that this is a recurring issue.

