Sightrite Medical Md Llc

I’ve always been pleased with my experiences at Shady Grove Eye And Vision Care. They listen to my concerns and work with my insurance to best serve my needs as I age. Dr. Wong stays in contact with my retina specialist. And while all the opticians are all top notch. Sharon fit me last, but all three have done a great job making sure my glasses not only look good but are right for the job.

I’ve been going to Shady Grove Eye and Vision Care for over 10 years. I normally see Dr. Alan Glazier, who has always been wonderful. Recently, however, I was switched to Dr. Vicky Wong, and both my sisters and I have had poor experiences with her. Each time, it has felt like she was trying to charge us for things we didn’t truly need. In my case, I’ve been using ortho-k lenses for about 10 years. This year I decided to stop ortho-k and start planning for LASIK, and in the meantime get a pair of glasses. I clearly told Dr. Wong that I had worn my ortho-k lenses sporadically the prior week and had been completely off them for only 3 days. She said she would need to wait 10 days for my eyes to “settle” before getting a final glasses prescription. (For context, Dr. Glazier had previously told me a minimum of 2 weeks.) I explained I was only in town visiting family for the holidays and might not be able to return in 10 days. I said I would call back once I knew my travel plans. I then went to look at frames, found a pair I liked, and asked to hold them until I could return for a proper prescription check. I ultimately was not able to come back. Despite that, they went ahead and placed the order with the wrong prescription and initially told me they could not refund my money. Only later did I learn that I should have been able to cancel and get a full refund within 30 days. They did eventually refund me, but only after pushback. When I spoke with Dr. Wong over the phone, she then told me she did not actually have to wait the full 10 days and that the glasses would “work perfectly” anyway. She justified it by saying 10 days was just an approximate timeline. After speaking to another eye doctor, I was told you generally should wait at least 1–2 weeks (and often 2–4 weeks) after stopping ortho-k before relying on a final prescription. I told Dr. Wong that, had I known this, I would have just gotten glasses in my home state. She doubled down, insisting she knew my prescription and that the glasses would work perfectly, even though my vision has noticeably changed since that visit. Overall, I left feeling that my care was rushed and that the priority was making a sale rather than doing what was best and most appropriate for my situation. Based on this experience, I no longer feel comfortable seeing Dr. Wong and will be seeking eye care elsewhere.