Natalia Le
Maybe they are ok just for regular cleanings, but I had a really bad experience trying to replace my retainer. I have had a retainer for years that has done a good job of keeping my teeth straight. They told me I grind my teeth at night (I confirmed this is not true from my partner) and encouraged me to get a night guard. I came in to get the night guard fitted. It took one hour for them to fit it to my mouth because the 3D model the night guard was made from was broken. I repeatedly said that I was concerned about it not being made to fit my mouth, and they told me it would take time to adjust but I could come back if it didn’t fit. The night guard made my teeth crooked and my gums sore, even after 3 weeks where I hoped it was just my mouth adjusting. I came back to talk to them about this and to get my chart so that I could switch to a new dentist. It took one hour for them to do this, when they said the only option was to re-scan everything to get a new retainer. They also told me I needed some injection that was meant to kill bacteria. I got those shots for $200 after copay but now am doubting whether I needed it at all. The dental hygienist was also pretty unprofessional, kept asking me out even after I said I was dating someone.

