Saint Vincent Catholic Medical Center

Im an Alcoholic and the Staff has been nothing but 100%‼️ they should hire more staff but the building can only hold so much staff! I Love it, its been extremely Helpful on my recovery. Tony, my Counselor is Excellent…They show a TON of Empathy to ALL their clients in Meetings and in Group settings and at Graduations (The staff Clearly Cares! You Can see it on their face. Their Outpatient Program is Excellent. I cant speak for anyone else but i am kind of shocked…there are a lot worse outpatient programs!!!! Thank you Saint Vincent Staff for all the Empathy and care. You need to be vocal if you need something because there are 1000s of patients! Much Love, Guys! Thank you so much for your Care!!! No bias? 3-4 stars but not 1-2 Gosh!

Hello. I am a 17 year old female who was discharged from the adolescent unit (2 Northeast) two weeks ago, and I have not been able to sleep properly since my admission there. Multiple disturbing altercations happened during my stay, but there is one major incident I feel people need to know before admitting their child, loved one, or themselves to this facility. I had an altercation after a staff member hung up the phone on my mother during our last phone call because I became loud and upset. In response, I broke the phone and went into my room crying. I closed the door and was not actively threatening anyone at that moment. Staff called a code, and multiple responders from different units came in. They decided to sedate me. I am terrified of needles and do not react well to them. During the restraint, I grabbed a staff member’s hair. However, after I had already been restrained and had stopped pulling her hair, I felt that same staff member strike me hard in the stomach while I was screaming and being held down by several people. The hit left a large red hand mark on my stomach, which is an area I already have sensitivity in. I do not know her name, but she was a dark-skinned woman with blonde braids who appeared to be assisting with the restraint response rather than working directly on the unit. They also refused to loosen my restraints that made me struggle to breathe and left red marks on my arms. I understand that psychiatric staff deal with difficult situations every day, and I take accountability for my own behavior during the incident. However, being physically assaulted after I was already restrained was unacceptable and deeply traumatizing. No child in a mental health crisis should experience that while seeking help, ESPECIALLY since they should be trained in this. This place is abusive.