Reliable Medical Healthcare Pc

Dr. Yu is by far the best primary care physician I’ve ever had! From the moment you walk in, he is friendly, welcoming, and truly takes the time to listen to all concerns. He goes above and beyond to ensure that every issue is addressed thoroughly, making me feel comfortable and heard at every visit. It’s rare to find a doctor who genuinely cares about their patients the way Dr. Yu does. Highly recommend!

I called to ask if they accepted my insurance, and the receptionist who answered was incredibly rude. Instead of a basic courtesy, he just said “no” and hung up on me while I was still speaking. Frustrated, I called back to ask why he had hung up, only for him to dismiss me again, saying they don’t take my insurance. I tried to explain that Dr. Yu is listed as in-network on my insurance’s website and he didn’t have to be rude, and instead of listening or offering any help, he smugly replied, “Well, that’s me,” and hung up again. Absolutely unprofessional and unacceptable behavior.