Ravi C Maddali, Dds, Pc

had a very frustrating experience with the front desk service at this office. The receptionist is extremely difficult to understand—she sounds like she’s half asleep and does not communicate clearly. When I tried to make an appointment, I couldn’t understand what she was saying, and she ended up hanging up on me. On the day of my appointment, I called to confirm the time and was left on hold for 15 minutes. I hung up and called back, and then she told me to call again later, which is very unprofessional and disrespectful of a patient’s time. The dentist may be good, but the customer service definitely needs improvement.

Didn’t enjoy the wait time but once I got in everything ran very smoothly. Had probably the best cleaning and felt very welcomed Answers all my question and left promptly. Will definitely go back again.