Queens Nephrology Practice, Pc

I had an appointment at 3:00 PM and I arrived right on time. However, I was told that I need to wait. It has now been over an hour and ten minutes, and I am still waiting. I would like to understand the purpose of giving an appointment time if patients are expected to wait this long.

I had a very positive experience at this kidney specialist’s office. The front desk staff were welcoming, courteous, and well-organized. The check-in process was efficient, and they kept everything moving smoothly. Scheduling and follow-up communication were also handled clearly and professionally, which I really appreciated. The nursing staff were attentive and respectful, taking the time to gather information thoroughly and make sure I was comfortable. When I met with the doctor, I felt confident in their expertise right away. They were knowledgeable, patient, and took the time to explain my condition and treatment options in a way that was easy to understand. What stood out most was the level of care and attention to detail throughout the visit. It’s clear that both the staff and the doctor are committed to providing high-quality patient care. I left feeling informed, reassured, and confident in the next steps of my treatment. I would highly recommend this office to anyone in need of a kidney specialist.