Queens Crossing Anesthesia Pllc

I walked in to get information because I’m looking for a new dermatologist. Unfortunately, the front desk interaction felt unprofessional and unhelpful. No information was provided, and I was simply pointed to a wall that says “Dermatology,” which felt dismissive. If there was a way for me to put zero stars, I would’ve.. Wow, it’s incredible. How they’re able to hold a business with such unpleasant front desk. I’ve heard good reviews about one of the doctors and was interested in becoming a patient, but this experience was disappointing. I hope this feedback helps improve the first impression for future patients.

Incredibly unprofessional environment. I have never left a medical appointment so filled with such anxiety. A doctor should never be injecting anything anywhere without first explaining the medication, the side effects and the general procedure. After waiting for over an hour for a follow up/ extraction and injection appointment, i was finally called into the room. A super friendly and kind nurse took my history and noted that there seems to be a missing note in my chart on what i am here for. I told her i was told weeks ago that this appointment was for acne injection AND extraction. Later the doctor comes in full of annoyance with a unfriendly attitude and starts to reprimand the nurse right outside the door where i heard how rude and condescending she was towards the nurse over presumably a mistake she had not made. The doctor then demands the nurse to go back in and ask me which one of the two i want. I opted for the injection and the doctor without even explaining what medication, why i need it or what it will do to my skin just starts poking away at my face. She then doesn't even bother asking "Do you have any questions for me?" and just leaves. Mind you prior to this appointment i was told i'd be receiving BOTH to treat my acne. I left absolutely stunned at the lack of compassion or customer service provided by the doctor. I have never felt so unfulfilled after a doctors appointment. I felt absolutely just taken advantage of. Go elsewhere. These doctors make you wait an hour for 2 minutes of their time with no concerns on much at all. One more thing to note is how rude and uncompassionate the front desk staff are. A Lady also waiting for her appointment for over an hour kindly approaches staff asking on when she will be seen. To that they completely dismiss and keep asking her rudely to sit back down. The lady then tried to explain she has other appointments to make. Super unprofessional and rude.