Melissa Morris
Dr. Puccio is a very nice person. The practice is clean and convenient however, the treatment failed to help because he was not able to listen to my descriptions of my issues. He treated me for a neck injury that I do have, but felt little discomfort with. My complaint was with my shoulder and he insisted he would fix my shoulder by fixing my neck. Despite my complaint that my pain continued to worsen and new Dr. orders required shoulder therapy, the therapy treatment remained the same. My shoulder got worse with each passing week. Fast forward I have very limited range of motion and sever pain. Specialist at HSS diagnosed Frozen Shoulder and advised I seek PT outside of Staten Island. If only they would listen to their patients! My complaint is in their ability to listen and respond. HSS said even the PT could identify a Frozen Shoulder like mine… it presents with text book symptoms. Good luck to anyone else seeking PT on the island .

