Premise Health Of New York Medical Pc

If I could leave, no stars, I would!!!!!! My wife and I have had one of the worst experiences imaginable with Barclays Credit Card services. We applied for the cards while we were in the middle of moving and specifically gave them our NEW address. Weeks went by with no cards, so we called to find out what happened — they had shipped both cards to our OLD address despite us updating everything correctly. This became a huge issue because my husband needed his card to pay for our rental truck, and I needed mine for a flight during our move across the country. We called customer service and were promised the cards would be overnighted. Only my card ever arrived. We spoke with a manager who assured us my husband’s card would also be overnighted immediately. That card NEVER showed up. To make matters worse, every single time we tried to use my card, Barclays repeatedly flagged it for “fraudulent activity,” even after we verified purchases multiple times. Every phone call was a nightmare. Representatives were rude, unhelpful, and constantly refused to speak with my husband even after we added him properly to the account. After nearly 10 phone calls trying to resolve this mess, the final straw happened when I called simply to ask whether my husband’s replacement card had shipped. Instead of answering my question, the representative somehow marked MY ONLY WORKING CARD as lost or stolen and shut it down completely without my permission. Now we are stuck in the middle of a 2,000-mile move with movers and a trailer to pay for and NO ACCESS to the only card we had available. The entire experience has been full of mistakes, lies, incompetence, and unbelievably rude customer service. In all my years dealing with credit card companies, I have NEVER experienced anything this stressful or unprofessional. Barclays has caused us nothing but headaches during an already difficult move. Beware before choosing Barclays. Their customer service is unreliable, disorganized, and absolutely not trustworthy when you actually need help.

Barclays' Mastercard for JetBlue is a mismanaged. I submitted an item dispute for a charge and when they called me back, they called back from an unknown number-not identified as Barclays' on my phone. I did not answer thinking it a telemarketer-and the Barclays' agent left no message...twice. So no phone id, and no message. After what I perceived to be no response from Barclays' I signed into my account to learn my dispute had been CANCELLED because they couldn't be bothered to leave me a message. I complained, some person from Barclays, who could barely speak English, left a message I could not understand on my phone. I call Barclays' and naturally, they have no idea who called me...In the end they wanted me to write them a letter to get them to hear my dispute-can you imagine? To make a long story short I got my money back-no thanks to Barclays and as soon as my annual fee is up-I am done with Barclays' and their crap customer service.