Cynthia
Dr. Positano is caring, understanding, skilled listener, extremely brilliant, friendly, and personable podiatrist. I saw him go the first time today after suffering with plantar heel pain for heel spur since 9/24. Two orthopedic doctors and 8 weeks of physical later my pain is no better. As an established patient of HSS, I saw his name listed with foot and ankle care. I am so happy I did. Dr. Positano’s examination of my foot is unprecedented. He had shared with me causes of the and what the next steps are. His condition catchy- my heel still hurts but I now have a terrific doctor to get me through whatever this turns out to be. I know I have found the best podiatrist out there. Regarding wait time and staff: this doctor is top of the class, world renowned. His office will be packed. Yes you may have to wait. Ask how much time you have and go get a cup of coffee & think about how fortunate you are to be seen by the best of the best. There is a reason his schedule is packed: they do not like to say no to any patient in pain. If he was not excellent, there would not be these erroneous reviews about “why wait times occur in outstanding doctors practices.” And the staff is not rude or any other negative applied to them. They take the calls all day long from patients who explain why the can’t wait to be seen. Thank you to the front staff for getting this done. And to Michelle who scheduled me for a same day appointment because of pain. Summary: outstanding doctor and terrific staff.

