Peter Gontzes M. D. P. C.

"0" stars because of the front desk staff The doctor is very good, but unfortunately, the front desk staff is the complete opposite. They are consistently rude, disrespectful, and treat patients as if they are an inconvenience. On more than one occasion, my father was given an appointment that was never entered into their system. When he arrived, he was told he did not have an appointment, despite having proof that one had been scheduled. Instead of apologizing for their mistake, he was met with attitude and treated as though the error was somehow his fault. We have witnessed older individuals being spoken to with little patience, respect, or compassion. The front desk staff sets the tone for the entire office experience, and their behavior reflects very poorly on an otherwise good doctor. Management should seriously address the professionalism and customer service of the front office staff. Patients deserve to be treated with courtesy and respect.

“Respectful and welcoming staff, with quick and efficient service. The office is well-organized, and the overall experience was very positive. I felt comfortable and well cared for during my visit. I am happy to recommend this doctor’s office to others.”