Parkmed NYC

I had an overall mixed experience at this clinic. The staff was kind, professional, and made me feel comfortable during what was a very stressful and emotional time. The nurses in particular were wonderful—very attentive, compassionate, and supportive. The post-procedure care was excellent, and I truly felt seen and cared for by the nursing staff. However, the wait time was extremely long. My appointment was scheduled for 10:00 AM, and I did not have my procedure until 4:30 PM. Waiting six and a half hours—especially after being instructed not to eat or drink anything after midnight—was very difficult physically and emotionally. The waiting room environment could also be improved. The music was louder than it should be, making it hard to hear when nurses called patients, and the seating was very uncomfortable. Sitting for hours in those conditions made an already challenging day even harder. I deeply appreciate the compassion of the medical staff, but the scheduling, wait times, and waiting room conditions need improvement. During such a sensitive experience, minimizing unnecessary discomfort should be a priority.

I came here to get a procedure done and every person that I encountered was super friendly, super nice and they were very accommodating and they made me feel very good before during and after. The only reason I’m giving them four stars is because my appointment was at 9:40. I arrived at 9:15 and I did not get taken back until 1:30 PM for that. I could’ve just stayed at my hotel and waited instead of waiting there where I was dry heaving and in so much pain. However, I know that if there’s procedures getting done, you don’t know what could happen or if they need extra time so I’m understanding of that as well. This is a place that I will be donating to in the future.