Soraya Jamie Montalvo
I am writing to share my positive experience at the Lenox Hill Emergency Room following my visit on May 18, 2026 at Greenwich. After waiting extensively at Northwell Greenwich for transport to be evaluated for a transient ischemic attack, I arrived at Lenox Hill around 2:00 PM, May 19th. The check-in process was seamless and much more efficient than my experience at Greenwich. I was brought to a bed immediately, and I appreciated the concentrated layout of the ER floor. I specifically want to commend Dr. June Ree, who was very easy to communicate with. The entire staff demonstrated strong dedication to their patients, and the level of care was evident throughout the unit. I also want to highlight the gentleman who discharged me; though I cannot recall his name, he was a very efficient and caring professional who seemed to be a key member of the ER team. This location and its staff provided excellent service from entry to discharge. Despite a longer commute, I intend to make Lenox Hill my primary choice for emergency care in the future. I hope Northwell recognizes this team for the phenomenal job they are doing. Best regards, Soraya Jamie Montalvo

