Papadakis & Gonzalez Dds Pllc

If you're looking for a hygienist, I highly recommend Sidney. I’ve always had an extreme fear of going to the dentist. Even after being numbed, every second in the chair feels like a struggle for me. After moving to New York, I had no choice but to find a new hygienist, which made me even more nervous. Fortunately, a dentist I know recommended this office—and I’m so grateful I followed through. I went in for a deep cleaning, and from the moment the injection began, it felt like Sidney could read exactly how I was feeling. He somehow knew when I needed a pause, timed the suction perfectly, and treated my gums with such speed and precision that I couldn’t believe how smooth everything went. I’ve never felt this comfortable during a dental procedure—ever. I’ve been to dentists in five different states across the U.S., and this is the first time I walked away feeling truly calm and cared for. On top of that, Sidney came across as someone with real experience—someone who not only understands what patients are going through but also knows how to comfort them in the exact moments they need it. If you get anxious about dental visits like I do, I can’t recommend him enough.

This one star review is by no means a slight on some of the lovely people that practice in this location but to serve as a warning to the general public that the business practices of this small business are not consistent with current standards of medicine. I arrived for a scheduled dental procedure and, after receiving numbing medicine and irreversible tissue removal, was informed that the necessary equipment to finish the procedure was malfunctioning. With no recourse, the office had only one option (not the intended procedure) to return me to my previous disposition. This would have been generally acceptable, for a short term solution, had the office not taken so long to send me a bill that I had changed addresses and not returned for any more dental care (for obvious reasons). They repeatedly sent a bill to the wrong address with no other attempts to contact me (phone or email) before selling my outstanding debt to a collector which quickly demolished my credit score. I can only recommend that the professionals in this practice find a better way to do business and that any patients look elsewhere until then.