Penelope K
Horrible experience with Dr. Andrea Jue, the nurse, and staff. This doctor just wanted you to go in blind to do the procedure and get her payment without taking responsibility. Dr. Andrea Jue has no care for the patients, doesn’t want to explain anything, and if you ask questions, she and her nurse would give you an attitude and make you feel like you’re stupid for even asking questions about your own health. I made an appointment to do a procedure with Dr. Andrea Jue. As it involves my eyesight and have never experienced this before, I had some questions I wanted to ask the doctor directly before the procedure. I informed the nurse and she went and told the doctor that I didn’t want to do the procedure. Dr Andrea Jue then came in and her first words were “so you refused to do the procedure?” She was extremely impatient and gave me an attitude the whole time. I told her I just had some questions I wanted to ask her and wanted more clarification before proceeding. I barely got two questions in, before Dr Andrea Jue cuts me off and told me I should just get a third opinion and gave off the attitude that she wants me to get out of her sight. It was as if I was “wasting” her time. I told her I wanted to understand the procedure first and what side effects there are. She just wants me out. The whole exchange took less than 4 minutes. Then the front desk starts giving me an attitude and said I refused the procedure. I never had such an awful experience with a doctor and her staff before. If you go to Dr. Andrea Jue, you will be talked down to and be expected to shut up and go into the procedure blind.