Cristina Mercedes
I visited this location on December 18, 2025, around 3:30 PM for an annual physical required by a home healthcare agency. From the moment I approached the front desk, the experience was unpleasant. The front desk staff member was rude and dismissive, and her tone was unnecessarily harsh over a simple sign-in procedure. What stood out most was that she was only pleasant and courteous to Russian-speaking clients, while other patients were treated poorly. Additionally, the wait time was excessive despite the waiting room being nearly empty, which felt disrespectful of patients’ time—especially for those sent there for mandatory employment physicals. This was not my first visit to this facility, but this experience was noticeably unprofessional. Front desk staff set the tone for a medical office, and this level of selective courtesy and inefficiency is unacceptable.