NYP Brooklyn Methodist Hospital Outpatient Rehabilitation

The therapists that have help me, Mr Lance and Mr Carlos are great. Respectful, caring, and very helpful. But the receptionists are not so. You can't get through on a phone call. Yes they do talk about the patients, make fun. This happened many months ago. Maybe it changed 🤔

Be careful when dealing with this staff member — my experience was very disappointing. The behavior was unprofessional and lacked basic courtesy, which is unacceptable in a hospital setting. I hope management takes this seriously and improves the standard of care.