Nyasia
He needs a better receptionist. She’s very rude and dismissive. Her condescending tone like I am the one bothering her is beyond me. I had a debridement yesterday with salicylic acid and woke up in pain so I called initially to get a proper note because I cannot walk properly and I work In the restaurant industry. So initially she said she’d have him send the note over and then she gave me a call back about an hour later saying he said I’d need to come Into the office to get it drained. Well lady I just explained to you I cannot walk properly like cannot even walk to the bathroom. So me picking up on her energy I started to express my concerns that I felt I wasn’t being handled with the care and respect I deserved. This lady keeps trying to make it seem like all I care about is the letter MA’AM I am in PAIN and no one is helping me understand what is going on. I won’t let you touch my foot again until I can be told what is going on. I have never been treated this way. Then she hung up on me like lady are you COOL?! Got a literal hole in my foot and you’re like “JuSt GeT oN tRaIn AnD cOmE hAvE hIm DrAiN iT.” Just too dismissive for me honey smh What’s even more frustrating is that the dr assumes it is blistering. Talking about draining sir you haven’t even spoken with me to properly assess the issue this is a CHEMICAL BURN not a blister smh. I am SOOO annoyed with this practice.