NYC OPTICAL 45ST

My glasses were crooked, so I stopped in for an adjustment. Nick was incredibly kind and took his time explaining exactly what was wrong with them. He made the necessary adjustments and got them fitting better, free of charge. I really appreciated his patience and great customer service. Highly recommend!

I had a wonderful experience at this optometry office. The front desk specialist Aldar was incredibly polite, kind, and attentive — truly made me feel welcome from the very first moment. Everything was explained calmly and clearly, with so much care and respect. The specialist who conducted my vision check-up was also very professional, patient, and attentive. The doctor was extremely thorough, kind, and genuinely focused on my comfort and results. I’m very happy with the outcome — I wear my glasses with pleasure and even came back to get contact lenses. They took their time helping me choose the right options and really guided me through the whole process step by step. It’s so refreshing to meet people who are this involved, caring, and professional. You can truly feel that they care about their patients. Highly recommend!

Great optical store with excellent staff. The doctor and the entire team are very kind, patient, and professional. They use a lot of modern equipment and do a very thorough eye exam. I have complex vision, so it’s hard for me to find good specialists, but this place exceeded my expectations. Special thanks to Aldar for helping with translation from Russian to English and assisting us throughout the visit. Very warm and welcoming atmosphere. We will definitely come back and highly recommend this place!

Walked in today and they were able to accommodate me. They had never heard of my insurance and were able to quickly verify it. Nick took extra time with me and helped me figure out what I wanted. He is extremely detailed and kind. The glass selection for my coverage was pretty decent. I had like three rows to choose from, usually most places show me only ten glasses tops. Very happy with my visit today!

I had a great experience at NYC Optical. My glasses needed a quick repair, and they fixed them for me completely free of charge. The staff was friendly, professional, and very helpful. It’s rare to find businesses that are this kind and willing to help without charging. I really appreciate their service and would definitely recommend NYC Optical to anyone who needs glasses or repairs. Thank you again for the great customer service!